Warranty & Return Policy

We strongly suggest that you setup your display upon receipt. While we

endeavor to ship you a perfect item, unfortunately freight damage does

occur. Any replacement parts or missing items will be shipped via FedEx

ground at our expense. We will be happy to ship any replacement parts or

missing items by an expedited method on your account.

Warranty Information

We stand behind our products. All our displays are covered under warranty to be

free from defects in hardware material and workmanship if properly used under

normal conditions. Under this warranty we are limited to correcting or replacing, at

our discretion, any hardware or parts that shall be returned to us. This warranty

shall not apply to any products that must be replaced because of normal wear, that

have been subject to misuse, negligence, improper installation, or accident, or that

have been altered by someone other than TL Trade Show Displays. Any

units damaged during shipping or transportation will be covered by us, if shipped on

our account. Any units damaged during shipping or transportation on an account

other than TL Trade Show Displays will be the responsibility of the carrier.

Our pop-up display units feature lifetime warranty on the pop-up frame.


All orders from TL Tradeshow Displays may be returned within three days

of receipt for a full refund except for special-order products and

graphics. To return or exchange all or part of your order, you must contact

us for a Return Merchandise Authorization number (RMA#). Please call us at 949-861-7329.

All returned merchandise must be in the original packaging including instructions,

accessories, lights, etc. Any shipping and/or handling charges on the original order

cannot be refunded. At our discretion, we may levy a restocking fee of 25% of the

cost of items returned. TL Trade Show Displays is not responsible for

shipping costs or damage on returned items. Units to be returned should be packed

carefully. Returns on Popup Displays sold with free freight will incur a $65.00 return

fee to cover the outbound freight cost.

Graphics, Exhibition Drapes and Table Skirts are produced to order and cannot be



Defective Policy

We have found that we have very few defective display products but unfortunately it

does happen. In the event you receive a defective product we will send you a prepaid FedEx Ground

return label for repair/replacement of the item and/or may send

your replacement components. We may require pictures of the problem/issue prior

sending you a label and/or component. Defective items returned to us for a refund

will fall under the Return Policy and will be subject to the return fees listed under the

Return Policy.